Shipping Information - Alocs Clothing

Shipping Methods & Times

We offer multiple shipping options to ensure your Alocs apparel reaches you quickly and safely.

Shipping Method	Delivery Time	Cost
Standard Shipping	5-7 Business Days	$4.99
Express Shipping	2-3 Business Days	$12.99
Overnight Shipping	1 Business Day	$24.99

                Free Shipping: Orders over $75 qualify for free standard shipping within the United States!
            

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Order Cut-off Times:

Monday - Friday: Orders placed before 2:00 PM PST will be processed the same day
Saturday & Sunday: Orders will be processed on the next business day

Shipping Locations

Domestic Shipping (United States)

We ship to all 50 states, including:

Standard addresses
P.O. Boxes
APO/FPO addresses (Military)
Alaska and Hawaii (additional 2-3 days for delivery)

International Shipping

Currently, we ship to the following countries:

Canada (7-14 business days, $15.99)
United Kingdom (10-15 business days, $19.99)
Australia (12-18 business days, $22.99)

                International Customers: Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient.
            

Order Tracking

Once your order ships, you'll receive a tracking confirmation email with your tracking number and a link to track your package.

Tracking Information:

Tracking numbers are provided for all shipping methods
Updates are available 24/7 online
Email notifications for key delivery milestones
SMS tracking available upon request

Shipping Restrictions

Please be aware of the following shipping restrictions:

We do not ship to freight forwarders or package forwarding services
Some remote areas may require additional delivery time
Orders containing multiple items may be shipped separately
Certain promotional items may have extended processing times

                Address Accuracy: Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer.
            

Damaged or Lost Packages

While rare, we understand that packages can sometimes be damaged or lost during transit.

If Your Package is Damaged:

Take photos of the damaged package and contents
Contact us within 48 hours of delivery
We'll work with the carrier to resolve the issue
Replacement or refund will be processed quickly

If Your Package is Lost:

Wait 2-3 business days past expected delivery date
Check with neighbors and building management
Contact us if the package doesn't arrive
We'll investigate with the carrier and arrange a replacement

Contact Us

Have questions about your shipment or need help with tracking? We're here to help!

Email: [email protected]

Response Time: Within 24 hours during business days

Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM PST